Bravely Confronting Corporations

I wouldn’t post this very personal letter if I didn’t think that it could inspire many people to stand up for their rights as a consumer.

Dear Yogi Tea,

Hi, I hope I'm sending this to the right location. I have been enjoying your DeTox tea. However, today my tea bag had a short (approximately 1 inch) black hair in it.

I wanted to bring that to your attention. The box is labeled with a bar code with the numbers: 0 76950 45008 0.

Thank you.

Office Knight


Dear Ms. Knight:

Thank you for the email. My experience has been that
most hair-like substance that are reported to me are actually herb
fibers. If you still have the hair please mail it to me.

In either case, please send me your mailing address so
that I may send
you a coupon for free Yogi Tea.

Best wishes,

The nice lady at Yogi Tea

Dear Ms. Y. Tea,

Thank you so much for your email. The hair is now
long gone. I was thinking about it though--I love
Yogi Tea and I don't care if it has herb fibers or
hairs so no need to send me free tea.

I really appreciate your customer service.

Best,

Office Knight